PackMate Support

PackMate helps friends split travel and camping packing lists before departure.

Common Help

• Sign in with Apple or Google.
• Create a trip, add packing items, and invite friends with an invite code.
• Tap an item to claim it. If the item has multiple units, choose the quantity you can bring.
• Use the final check tab before departure to see what is still unassigned.

Contact

Email ever1222@gmail.com for PackMate support. Never include your Apple or Google password.

Delete Your PackMate Account

In the app, open Account, tap Delete account, authenticate with Apple or Google, and confirm deletion.

If you cannot access the app or sign in, email ever1222@gmail.com from the email address connected to your PackMate account. Use the subject “PackMate Account Deletion” and state whether you used Apple or Google sign-in. We may ask for additional information only to verify account ownership.

You may also request deletion of specific PackMate data without deleting your full account.

What Is Deleted or Retained

Account deletion removes your public profile and compressed photo, device tokens, reports, blocks, trips you own and their items and invites, your item claims, your membership in shared trips, and your Firebase Authentication account. Content created by other members in trips they own remains.

A private deletion tombstone containing only the account user identifier, deletion state, and timestamps may be retained indefinitely to prevent a deleted session from recreating data and to allow an interrupted deletion to be retried safely. It contains no name, email address, or photo and is not visible to other users.

Read the Privacy Policy for more detail.